Capture the customer and request
Receive public quote, mockup or order requests with customer details, artwork and production requirements directly into the correct business tenant.
IEBC is multi-tenant embroidery business management software built for shops that need one connected system from first customer request through production and fulfillment. Each business has its own tenant workspace, settings, people, clients, files and operational records, with role-specific owner, employee, client and vendor access.
Receive public quote, mockup or order requests with customer details, artwork and production requirements directly into the correct business tenant.
Review details, communicate with the customer, use approval/change workflows and convert accepted work into a job without re-entering the same client/files.
Assign employees, schedule jobs against machines/resources, maintain status/priority/due dates and keep artwork/production files attached to the work.
Create the connected invoice, maintain balance/payment records, share permitted files and tracking, and complete fulfillment without breaking the client history.
Clients, contacts, invitations and activity stay linked to quotes, jobs, invoices, files and portal access inside the business tenant.
Clients can review their permitted quote/mockup records and the information shared by the shop without gaining access to internal quote management for other customers. Clients can view their own embroidery/printing orders, current status and tracking information as the business progresses work through production and fulfillment.
Accept quote/mockup requests, convert approved work to jobs, create connected invoices and maintain balances/payment records without duplicating the customer record.
Use the Production Calendar, resources/capacity, tasks, artwork approvals, production files, packing slips, labels and operational status tools from the same job workflow.
Run customer storefronts with variants, personalization, cart, guest/account checkout, pickup/shipping, payment options, fulfillment, tracking and fundraiser allocation.
Sync supported customers, products/services, invoices and recorded payments on eligible plans using queued/background and manual synchronization controls.
Client, quote, job, file, invoice and production records stay linked so the shop can convert work and continue the workflow instead of rebuilding the same information in separate tools.
Owners, employees, clients and eligible vendors use separate role-specific access; team permissions and record visibility keep internal data away from customer/external portals.
Clients can see permitted quotes, jobs/status, invoices, shared files, notifications and eligible messages while public shoppers use separate Merch Store checkout/tracking.
Plans increase limits and unlock team, integration, production, domain, store and developer capabilities while the tenant’s existing records and workflows remain in the same system.
Use the comparison hub for factual, source-linked pages about where IEBC overlaps with and differs from established decorated-apparel software.
It is software that organizes customer records, quotes, artwork, jobs, production, invoices, files, communication and related shop workflows in one system.
IEBC is embroidery-first and also supports printing job types for decorated-apparel shops that handle mixed production.
Yes. Clients can sign in to view permitted quotes, orders, invoices, shared files, profile information, notifications and eligible communication.
Yes. Forever Free has no card or expiry and includes core business workflow with defined monthly and storage limits.
Schedule jobs by machine/resource, date, start time, work type, required minutes and priority; configure daily capacity and simultaneous-job limits for embroidery machines, presses, workstations or people.
Store reusable quantity/stitch/garment-cost rules with setup fee, minimum charge and garment markup, and test a matrix before using it for repeat quoting.
Maintain supplier/contractor/digitizer profiles and eligible vendor portal accounts, create manual purchase orders, record partial/full receiving and keep shortages/outstanding quantities visible without requiring live supplier APIs.
Create quote- or order-specific proof requests using related client artwork or a new upload, send a secure tokenized approval link, record approve/change responses and notify the relevant customer/staff.
Assign operational tasks with due date, priority, status and linked records; eligible plans add event-driven task/notification automations plus sales pipeline and collected-payment/pipeline reporting.
Generate packing slips and production/fulfillment labels including Code 39 barcodes. White Label adds scoped REST API tokens and signed outgoing webhooks, including Zapier Catch Hook destinations and retry handling.
Forever Free includes the owner workspace, client portal, quote/order/invoice allowances, file storage, one limited Merch Store and monthly Embroidery Price Calculator uses. No card and no expiry.
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