Client records & codes
Store client codes, contact/profile information and account state with the customer’s linked quotes, jobs, invoices, files and activity in one tenant record.
Embroidery CRM
Embroidery CRM That Connects Customers to the Work
IEBC CRM keeps each embroidery customer connected to the records that matter: contact/profile data, client code, portal invitation/access, quotes, mockups, jobs, artwork/files, invoices, notifications and permitted communication. The CRM lives inside the shop’s own tenant workspace rather than a shared generic contact database.
A customer record should lead to the whole relationship.
Portal invitations
Invite clients into the business portal and manage access requests so customers receive their own credentials rather than shared links to internal screens.
Controlled employee visibility
Employee/team permissions limit which business areas and client records staff can use, keeping sensitive owner/account data outside ordinary operational access.
Connected documents
Quotes, orders, invoices, artwork and production files remain linked to the client and relevant job so staff do not have to reconstruct customer history from folders and inboxes.
Client communication
Notifications and eligible client chat keep conversations connected to the portal/customer workflow; Business and White Label also support broader communication tooling such as Email Manager.
Plan-aware growth
Client and activity allowances grow by recurring plan while the same tenant structure, client history and portal workflow remain in place as the shop upgrades.
FAQ
Common questions
Is IEBC a CRM for embroidery shops?
Yes. IEBC stores client records and connects them to quotes, orders/jobs, invoices, files, portal accounts and activity.
Can employees see every client?
Not necessarily. Permission rules and access-request flows can limit employee visibility to assigned work or approved contact access.
How many clients can I manage?
Forever Free allows 5, Starter up to 100, and Business/White Label do not impose the normal client quota.
Ivixico Embroidery Business Cloud
Use the real workflow before paying for more capacity.
Forever Free includes the owner workspace, client portal, quote/order/invoice allowances, file storage, one limited Merch Store and monthly Embroidery Price Calculator uses. No card and no expiry.
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