All plansBusiness owner workspace
A separate tenant workspace contains the company profile/settings, subscription state, employees/teams, clients, operational records, files, stores, integrations and portal controls; one tenant does not share its business records with another tenant.
All plans; plan-based client limitsClient management
Client records include codes, contact/profile details, portal invitations and access requests, with related quotes, jobs, invoices, files, notifications and activity kept connected to the customer.
All plans; plan-based monthly limitsQuotes & mockups
Accept public quote/mockup requests with artwork and specifications, review them internally, support approval/change workflows and convert accepted work into jobs while preserving the original client/request context.
All plans; plan-based monthly limitsEmbroidery & printing jobs
Manage embroidery or printing work with due dates, rush status, assigned employees, placement/size and other production specifications, status history, tracking and connected artwork/production files.
All plans; plan-based storage limitsArtwork & production files
Keep artwork, proofs, reference documents, DST/production files and related uploads attached to the correct client/job/quote with internal, shared or requestable visibility controls.
All plans; plan-based monthly limitsInvoices & payment records
Create connected invoices including multi-job charges, maintain balances/due dates, manual payment instructions, payment claims and payment records; eligible QuickBooks workflows can synchronize supported accounting entities.
All plansClient portal
Clients receive a controlled portal for their permitted quotes, orders, tracking/status, invoices, shared files, notifications, profile details and eligible communication without seeing internal staff records.
Starter and aboveTeam roles & permissions
Starter and higher plans support employee accounts plus department/custom-role controls so Sales, Support, Production/Embroidery and custom teams can receive only the access they need.
Business and White LabelClient chat & team chat
Eligible plans support client-facing conversations and internal team chat, with transcript/history and notifications kept inside the business workflow instead of scattered messaging threads.
All plans; capacity variesMerch Stores
Create storefronts with products, options, images, stock/ordering controls, personalization, fundraiser allocation, cart, guest/account checkout, pickup/shipping, fulfillment, receipts, tracking and account order history.
Free: manual; Starter: + Stripe/PayPal; Business/White Label: + SquareMerch Store payments
The shop connects its own checkout providers, so provider funds go to the embroidery business account. Free supports manual checkout; Starter adds Stripe/PayPal; Business and White Label also add Square.
Business and White LabelFlexible Merch shipping
Business and White Label can configure country-based shipping rates, free-shipping thresholds and calculate/quote-after-order flows; stores can offer pickup, shipping or both.
Business and White LabelQuickBooks Online
Business and White Label support QuickBooks Online connection workflows for customers, products/services, invoices and recorded payments, including queued/background checks and manual import/export/two-way sync controls.
Business and White LabelInstant Digitizer workflow
Eligible plans can use the same-account automated artwork-to-embroidery workflow for PNG/JPG/WebP input, editable stitch decisions, Tajima DST + Production PDF output and saved project files that can feed related IEBC workflows.
Business and White LabelCustom portal domain
Business and White Label can use an eligible business-owned custom portal domain after DNS/domain provisioning instead of relying only on the default tenant address.
White LabelWhite-label portal
White Label removes IEBC branding from the client-facing experience and enables custom sender capability where the configured sender-domain requirements are satisfied.
20/mo Free · 250/mo Starter · 1,000/mo Business · Unlimited White LabelEmbroidery Project Price Calculator
Price projects from a known stitch rate or from machine/operator runtime, multiple embroidery locations, garment/material cost, waste, overhead, rush/discount/payment fees and target margin; parse Tajima DST and optional Wilcom Production Worksheet PDF data.