IEBC feature reference

Embroidery business software documented by workflow.

A crawlable reference to the capabilities implemented in the uploaded Ivixico Embroidery Business Cloud. IEBC is multi-tenant: each embroidery company has a separate workspace and role-specific owner, employee, client and vendor access. Paid-only functions and capacity limits are described rather than presented as universal.

All plans

Business owner workspace

A separate tenant workspace contains the company profile/settings, subscription state, employees/teams, clients, operational records, files, stores, integrations and portal controls; one tenant does not share its business records with another tenant.

All plans; plan-based client limits

Client management

Client records include codes, contact/profile details, portal invitations and access requests, with related quotes, jobs, invoices, files, notifications and activity kept connected to the customer.

All plans; plan-based monthly limits

Quotes & mockups

Accept public quote/mockup requests with artwork and specifications, review them internally, support approval/change workflows and convert accepted work into jobs while preserving the original client/request context.

All plans; plan-based monthly limits

Embroidery & printing jobs

Manage embroidery or printing work with due dates, rush status, assigned employees, placement/size and other production specifications, status history, tracking and connected artwork/production files.

All plans; plan-based storage limits

Artwork & production files

Keep artwork, proofs, reference documents, DST/production files and related uploads attached to the correct client/job/quote with internal, shared or requestable visibility controls.

All plans; plan-based monthly limits

Invoices & payment records

Create connected invoices including multi-job charges, maintain balances/due dates, manual payment instructions, payment claims and payment records; eligible QuickBooks workflows can synchronize supported accounting entities.

All plans

Client portal

Clients receive a controlled portal for their permitted quotes, orders, tracking/status, invoices, shared files, notifications, profile details and eligible communication without seeing internal staff records.

Starter and above

Team roles & permissions

Starter and higher plans support employee accounts plus department/custom-role controls so Sales, Support, Production/Embroidery and custom teams can receive only the access they need.

Business and White Label

Client chat & team chat

Eligible plans support client-facing conversations and internal team chat, with transcript/history and notifications kept inside the business workflow instead of scattered messaging threads.

All plans; capacity varies

Merch Stores

Create storefronts with products, options, images, stock/ordering controls, personalization, fundraiser allocation, cart, guest/account checkout, pickup/shipping, fulfillment, receipts, tracking and account order history.

Free: manual; Starter: + Stripe/PayPal; Business/White Label: + Square

Merch Store payments

The shop connects its own checkout providers, so provider funds go to the embroidery business account. Free supports manual checkout; Starter adds Stripe/PayPal; Business and White Label also add Square.

Business and White Label

Flexible Merch shipping

Business and White Label can configure country-based shipping rates, free-shipping thresholds and calculate/quote-after-order flows; stores can offer pickup, shipping or both.

Business and White Label

QuickBooks Online

Business and White Label support QuickBooks Online connection workflows for customers, products/services, invoices and recorded payments, including queued/background checks and manual import/export/two-way sync controls.

Business and White Label

Instant Digitizer workflow

Eligible plans can use the same-account automated artwork-to-embroidery workflow for PNG/JPG/WebP input, editable stitch decisions, Tajima DST + Production PDF output and saved project files that can feed related IEBC workflows.

Business and White Label

Custom portal domain

Business and White Label can use an eligible business-owned custom portal domain after DNS/domain provisioning instead of relying only on the default tenant address.

White Label

White-label portal

White Label removes IEBC branding from the client-facing experience and enables custom sender capability where the configured sender-domain requirements are satisfied.

20/mo Free · 250/mo Starter · 1,000/mo Business · Unlimited White Label

Embroidery Project Price Calculator

Price projects from a known stitch rate or from machine/operator runtime, multiple embroidery locations, garment/material cost, waste, overhead, rush/discount/payment fees and target margin; parse Tajima DST and optional Wilcom Production Worksheet PDF data.

Production Management Suite

Production Calendar & Machines

Schedule jobs by machine/resource, date, start time, work type, required minutes and priority; configure daily capacity and simultaneous-job limits for embroidery machines, presses, workstations or people.

Pricing Matrices

Store reusable quantity/stitch/garment-cost rules with setup fee, minimum charge and garment markup, and test a matrix before using it for repeat quoting.

Vendors, POs & Receiving

Maintain supplier/contractor/digitizer profiles and eligible vendor portal accounts, create manual purchase orders, record partial/full receiving and keep shortages/outstanding quantities visible without requiring live supplier APIs.

Artwork Approvals

Create quote- or order-specific proof requests using related client artwork or a new upload, send a secure tokenized approval link, record approve/change responses and notify the relevant customer/staff.

Tasks, Automations & Reports

Assign operational tasks with due date, priority, status and linked records; eligible plans add event-driven task/notification automations plus sales pipeline and collected-payment/pipeline reporting.

Packing, Labels & API

Generate packing slips and production/fulfillment labels including Code 39 barcodes. White Label adds scoped REST API tokens and signed outgoing webhooks, including Zapier Catch Hook destinations and retry handling.

See all production features and plan limits →

Need exact limits?

Compare normal recurring plan limits for clients, jobs, quotes, invoices, storage, team members, Merch Stores, payment providers and the Embroidery Price Calculator.

Compare plans