The Ivixico Embroidery Business Cloud (IEBC) connects business owners, employees and clients through controlled web portals. Instead of separating client details, quote requests, artwork, job updates, invoices and conversations across spreadsheets, email threads and messaging apps, the system keeps the complete workflow connected to the correct business, client and job.
The platform supports embroidery and printing job types, client requests, configurable apparel or material choices, production-file options, artwork attachments, placement and size details, employee assignment, due dates, rush work, production status, tracking, invoices and controlled file access.
The system covers the work from the first request through assignment, production, invoicing, payment recording, file delivery and completion—while keeping each business workspace and account role separated.
Each embroidery company operates as its own tenant with separate business settings, subscription state, clients, employees, teams, files, Merch Stores, production records and portal access. Tenant-specific subdomains are supported, with eligible custom domains on higher plans.
Create Sales, Support, Production/Embroidery or custom teams; give employees individual accounts; and control access to clients, quotes, orders, artwork, invoices, files and operational areas instead of sharing one administrator login.
Maintain client codes, contacts, profile details, invitations, access requests and connected quotes, orders, invoices, files and communication so customer history stays tied to one record.
Accept public quote and mockup requests with artwork and job specifications, review requirements internally, send updates/approvals or change requests, and convert approved work into active jobs without re-entering the customer data.
Create embroidery or printing jobs with placement/size and production specifications, employee assignment, due dates, rush status, tracking and status history, then schedule work against machines/resources and available capacity where the plan allows.
Attach artwork, proofs, references, DST/production files and other documents to the correct client, quote or job; keep files internal, share them with the client, or make access requestable according to workflow.
Create invoices from connected work, combine job charges, track balances and due dates, provide manual payment instructions, receive customer payment claims and maintain payment records; eligible QuickBooks connections synchronize supported accounting entities.
Give each client a dedicated login for permitted quotes, orders, status/tracking, invoices, shared files, profile details, notifications and eligible conversations without exposing internal shop records.
Employees use individual business-portal accounts and see only the modules, clients and records their owner/team permissions allow, keeping operational work separate from client and vendor access.
Eligible plans provide client chat and internal team chat. In-app/email notifications can cover requests, approvals, tickets, assignments and other workflow events so the relevant people are alerted without exposing unrelated tenant records.
Use an IEBC tenant address, connect an eligible business-owned custom portal domain on supported plans, and use White Label branding removal/custom sender capabilities when the sender domain and account configuration meet requirements.
Owners can view recurring plan status, subscription access and supported billing controls from the business system. Software plan limits are applied to new activity while existing records remain part of the tenant workspace.
Create customer-facing stores for companies, teams, schools, fundraisers or events with products, variants, images, stock controls, personalization, cart, guest/account checkout, pickup/shipping, fulfillment statuses, tracking and plan-based payment providers.
Store shoppers can use guest checkout or verified accounts with six-digit email verification, saved contact/delivery details, password recovery and order history; checkout can use one-off delivery details without overwriting the saved profile.
Business and White Label include QuickBooks Online workflows for supported customers, products/services, invoices and recorded payments. Eligible plans also expose the Email Manager and Instant Digitizer; White Label adds scoped REST API tokens, signed outgoing webhooks and Zapier Catch Hook workflows.
A customer submits a quote, mockup or order request with job details and artwork.
The business confirms requirements, creates or converts the job, assigns the right employee and sets the due date.
Teams update status, keep artwork and production files connected, and communicate through the correct portal.
The business creates the invoice, records payment activity, shares permitted files and marks the work complete.
Build stores for companies, teams, schools, fundraisers or events without sending customers through your internal admin portal. Products, fulfillment, payment choices and order tracking stay connected to the same IEBC business workspace.
Customers browse a catalog, open product pages, choose options and quantity, review a cart, enter checkout and finish on a saved order receipt.
Customers can continue as a guest, sign in inline or create an account. New accounts verify with a six-digit email code and return directly to checkout.
Signed-in shoppers can reuse saved contact and delivery information or enter different details for one order without overwriting their account.
Offer pickup, shipping or both. Delivery addresses appear only when needed, with country selection, regional fields and flexible shipping rates on eligible plans.
Depending on plan, connect manual checkout, Stripe, PayPal or Square. Online store payments go to the embroidery business’s own connected payment account.
Customers can track guest orders or view account order history. Saved receipts support payment recovery, while stock and duplicate-order protections keep checkout safer.
Founder versions are sold separately from normal subscriptions. Every Founder package includes unlimited file storage; Starter supports up to 50 team members, while Business and White Label include unlimited team members. The offer also includes one standard 5–8 page website, contact form and basic on-page SEO. The Founder Deal is separate from standard IEBC subscription billing and is not sold through Creem.
The current system already includes major capabilities that were previously listed as upcoming. Future integrations will continue to be released in stages after testing and provider approval.
Business and White Label include a QuickBooks Online connection for supported customer, product/service, invoice and recorded-payment synchronization, with queued background checks and manual import/export/two-way controls.
Merch Stores use payment accounts connected by the embroidery business. Starter supports Stripe and PayPal in addition to manual checkout; Business and White Label also support Square, subject to provider account availability.
Eligible IEBC plans can launch the same-account Instant Digitizer, generate Tajima DST + Production PDF output, keep files in the user workflow and reuse saved DST data with the Embroidery Price Calculator where available.
Xero and live supplier/catalog integrations are not bundled into the current uploaded system. The existing product catalog, vendors, purchase orders and receiving workflows operate manually without requiring supplier inventory APIs; future provider connections require separate implementation and approval.
The current Production Management suite includes a browser-based Mockup Creator on eligible plans for placing artwork on an image and exporting a PNG. It complements the formal Artwork Approval workflow rather than replacing it.
The current system already includes tasks, plan-based workflow automations, sales pipeline/reporting, production capacity, client/team communication and browser-installable PWA support. Future additions remain dependent on testing and provider requirements.
Third-party connections can depend on provider credentials, account eligibility, testing and approval requirements.
Every new business starts on Forever Free with no credit card and no expiry date. Paid plans increase capacity and unlock team, integration, domain, payment and Merch Store capabilities. Yearly Business and White Label pricing includes a 15% discount.
Paid IEBC subscriptions are processed by Creem as Merchant of Record. Monthly and yearly plans renew until canceled as disclosed at checkout. Creem is used for IEBC software subscriptions only; IEBC professional services are separate and are not sold through Creem. Billing support: [email protected].
A permanent starting workspace for a solo embroidery business.
More monthly capacity and team controls for a small shop.
Unlimited core activity, integrations and multi-store selling for growing operations.
The full branded experience with maximum portal and store capacity.
If paid access later ends, the portal and existing records remain available on Forever Free; new activity is then limited by the Free allowances.
See the work, people, client activity and business setup in one controlled system.
Each person receives a cleaner experience based on what they actually need to see and do.
This matrix reflects the current platform code and plan entitlements. It is intentionally explicit so customers, search engines and AI search tools can distinguish available features from roadmap items.
| Capability | What IEBC supports | Availability |
|---|---|---|
| Business owner workspace | Separate tenant workspace with business settings, subscription controls and operational records. | All plans |
| Client management | Client records, portal invitations, activity history and controlled information access. | All plans; plan-based client limits |
| Quotes & mockups | Public requests, internal review, customer approval/change flow and conversion into active jobs. | All plans; plan-based monthly limits |
| Embroidery & printing jobs | Due dates, rush work, assignment, production status, tracking and production specifications. | All plans; plan-based monthly limits |
| Artwork & production files | Files attached to jobs/clients with internal, shared or requestable access controls. | All plans; plan-based storage limits |
| Invoices & payment records | Multi-job invoices, balances, due dates, manual payment tracking and customer payment claims. | All plans; plan-based monthly limits |
| Client portal | Clients can view quotes, orders, invoices, shared files, notifications, profile and permitted communication. | All plans |
| Team roles & permissions | Employee accounts and role/department permission controls. | Starter and above |
| Client chat & team chat | Client-facing conversations and internal team communication. | Business and White Label |
| Merch Stores | Customer storefronts with products, cart, checkout, stock, pickup/shipping, accounts and order tracking. | All plans; capacity varies |
| Merch Store payments | Shop-owned payment connections; money goes to the embroidery business’s own provider account. | Free: manual; Starter: + Stripe/PayPal; Business/White Label: + Square |
| Flexible Merch shipping | Country-based rates, free-shipping thresholds and calculate-after-order shipping workflow. | Business and White Label |
| QuickBooks Online | Accounting connection for supported customer/product/invoice/payment synchronization workflows. | Business and White Label |
| Instant Digitizer workflow | Launch automated digitizing workflows and connect generated embroidery files to IEBC work where enabled. | Business and White Label |
| Custom portal domain | Use an eligible business-owned domain for the portal. | Business and White Label |
| White-label portal | Remove IEBC branding and use a custom sender email address. | White Label |
| Embroidery Project Price Calculator | Stitch-cost or machine-time pricing, multi-location jobs, DST parsing, Wilcom Production Worksheet PDF data, overhead, fees and target margin. | 20/mo Free · 250/mo Starter · 1,000/mo Business · Unlimited White Label |
Limits shown on the pricing page refer to normal recurring plans. Founder Deal team/storage overrides are separate promotional entitlements.
It is a web-based multi-user business management platform created for embroidery shops, digitizing businesses, patch makers, apparel decorators and related custom apparel companies.
Yes. Every new business starts on Forever Free with no credit card and no expiry date. Free includes the owner account, core client/job/quote/invoice allowances, a client portal and one limited Merch Store.
Merch Stores include catalog and product pages, cart, guest or account checkout, pickup or shipping, customer order tracking, account order history, stock controls and plan-based payment options.
Yes. Customers can check out as guests, sign in, or create an account. New accounts verify with a six-digit email code and can save delivery details, view order history and recover forgotten passwords.
For Merch Store checkout, Starter supports Stripe and PayPal in addition to manual checkout. Business and White Label also support Square. The embroidery business connects its own provider account and receives its own store payments.
Yes. Owners, employees and clients use separate account experiences. Eligible plans add team roles and permission controls for employee access.
Business and White Label include a custom portal domain. White Label also removes IEBC branding and enables a custom sender email address.
Yes. The current system includes a QuickBooks Online connection on Business and White Label. Additional integrations such as Xero and supplier connections remain part of the roadmap.
Yes. The system supports embroidery and printing job types, configurable apparel or material choices, production file options, artwork attachments, due dates, assignment and job status.
Paid monthly and yearly subscriptions can be canceled to stop future renewal. When a paid subscription ends, paid-only capabilities stop and the workspace may continue under the available Forever Free limits where technically supported. Billing status and any refund eligibility follow the checkout terms and applicable Creem billing record.
Create your Forever Free workspace, verify your owner email and start with the core business portal immediately. Upgrade only when you need more capacity or advanced tools.
Google, AI assistants and embroidery businesses can now read dedicated references for the actual IEBC system—not just a short marketing summary.
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